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This seminar provides a deep understanding of the Mexican and Hispanic cultures as a means to minimize apparent communication barriers. Presenters bring a passion to communicating the Mexican cultural background in the areas of customer service, government interactions, economics, history, and family cultural values.
In this seminar, you will:
- Learn the values Hispanics focus on and emphasize
- Understand the importance of the role family plays in the daily life of Hispanics
- Learn what traits Mexicans see as necessary and important
- Learn how History is intrinsically connected with their behaviors and values
- Discuss what traits are important for you to display when dealing with Hispanics
- Address possible problems and solutions when dealing with Hispanics in the workplace
- Reflect on what aspects of Hispanic Culture can help us understand and address their needs as customers and, most importantly, as human beings.
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“It is my pleasure to recommend Corporate Languages in regards to their comprehensive and interactive Hispanic Cultural Awareness Seminar. This seminar was absolutely valuable to our organization since it was tailored to the needs of the client. The response of the approximately 50 employees who attended was overwhelmingly positive. In the end, the participants are more knowledgeable and better able to provide the assistance, and understanding needed to ensure excellence in service. We are looking into other services Corporate Languages offer based on their professionalism.”
David T. Diaz
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